Amazon’s press release announcing that “Kindle and Kindle app customers can now borrow Kindle books from more than 11,000 local libraries in the United States,” launched several news stories, raising customer expectations. Many, however, took the word “now” in the press release at face value and expressed frustration on Twitter and Amazon’s Kindle Library Lending customer discussion forum, because they were unable to download Kindle titles from their local libraries.

OverDrive responded to our queries by saying that Seattle Public and King County (WA) Library System began the program on Monday. The roll out to the rest of the libraries on the OverDrive system began today and is expected to be complete within a few days.

You can refer confused customers to OverDrive’s press release.

This entry was posted on Wednesday, September 21st, 2011 at 6:13 pm and is filed under Ebooks. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.